Refund policy

Last updated: 23 September 2026

We offer a 14-day money-back guarantee on Daily Ledger, starting from your date of purchase.

Eligibility

To be eligible for a refund, your request must meet all of the following:

  • Made within 14 days of your purchase date
  • Daily Ledger has not been substantially set up or used over an extended period
  • The request is genuine and made in good faith

We reserve the right to decline a refund if Daily Ledger has been fully downloaded and actively used over an extended period, or if there is evidence of misuse of this guarantee — for example, repeated purchase-and-refund requests.

How to Request a Refund

Email dailyledger001@gmail.com with:

  • Your order number
  • The email address used at checkout
  • A short reason for your request

We aim to respond within 2–3 business days.

Approved Refunds

Once approved, refunds are issued to your original payment method. Depending on your bank or payment provider, it may take 5–10 business days for the refund to appear.

Non-Refundable Situations

We are unable to offer a refund where:

  • The request is made after the 14-day window
  • Daily Ledger has clearly been used beyond reasonable evaluation
  • Access was shared, redistributed, or used in violation of our Terms & Conditions
  • The purchase was for a promotional, heavily discounted, or bundled offer explicitly marked as final sale

Technical Issues

If you're unable to access or open Daily Ledger, contact us first at dailyledger001@gmail.com — most access issues can be fixed quickly and don't require a refund.

This policy does not affect your statutory rights under applicable consumer protection law. If a product is faulty or not as described, you remain entitled to the remedies provided under that legislation.

Need Help?

Email us at dailyledger001@gmail.com — we're happy to help with any questions about your order or this policy.